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Each client is assigned a dedicated account manager providing end-to-end support from order docking and production follow-up to after-sales service. We also regularly share industry trends and new product information.
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Factory visits are welcome! Please make an appointment in advance, and we will arrange a dedicated reception with a production process tour. For those unable to visit, we offer live factory video tours.
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We have an 8,000㎡ modern production base with a monthly capacity of over 4,000 pieces. Products are exported to more than 20 countries in Europe, America, Australia, etc., and our 15 years of foreign trade experience ensures efficient order fulfillment.
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We use professional packaging and purchase transportation insurance. In case of damage, free replacement or compensation can be arranged upon presentation of a logistics company certificate.
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All products come with a 3-year warranty. For non-human-caused damage during the warranty period, we offer free repair or replacement of parts. Our after-sales team will respond within 48 hours and provide solutions.
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We support trade terms such as FOB, CIF, and EXW, and can assist with international sea, air, or land transportation. Freight is calculated based on the destination, cargo volume/weight, and transportation method. A freight calculator is available on our website for reference.
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You can submit an inquiry via our website or contact a sales manager directly. Payment methods include T/T bank transfer, letter of credit (L/C), Western Union, etc., with specific terms negotiable.
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The production cycle for regular orders is 60 days. Urgent orders can be prioritized for scheduling.
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For existing products, there is no MOQ but SKU restrictions apply. For new products/customized items, the MOQ will be evaluated based on specific requirements.
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Free samples are available (freight collect), or customized samples can be provided at cost price.
